VinoDeli OÜ is committed to protecting the privacy of customers and users. On this basis, we have prepared these privacy policy principles regarding the collection, use, publication, transfer and storage of customer data. Our activities on the Internet are in accordance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia. Find some time and learn about our privacy policy.

Collection and use of personal data

Personal data is data that is directly or indirectly related to you as a private person, which VinoDeli OÜ collects and processes for the purpose of performing a contract with an individual or contacting him or her and performing obligations arising from law.

The collection of loyalty customer’s personal data may take place in the following ways:

• providing contact details (including your name, personal identification code, postal address, phone number, e-mail address, preferred method of contact) on our website or elsewhere (e.g. shops);
• when using the website from the customer’s account information or through cookies
• when making a purchase or order in our store or e-shop, when storing personal contact details or information about purchase preferences (VinoDeli OÜ may ask for the voluntary submission of personal data and personal information in certain areas of the website. The required personal data may include name, address, postcode, e-mail address, telephone number and other data).

VinoDeli OÜ is the chief processor of personal data. Data necessary for making payments is provided to the authorized processor of data, Maksekeskus AS.

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location).
We may also collect data about customer activities on our website. This data is aggregated and used to enable us to provide customers with more useful information and to find out which parts of the website, products and services are most interesting. Aggregated data is treated as non-personal data in this Privacy Policy.

Use and storage of collected personal data

With the personal data collected, we can inform our customers about VinoDeli OÜ product news, campaigns and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about products that may be of interest to them can remove themselves from the target audience at any time.

We also use the collected personal data for the delivery of goods and for fulfilling our obligations to the customer.

By agreeing to the terms and conditions of this Privacy Policy, the Client gives consent to VinoDeli OÜ for the automated processing of their data. You can always withdraw your consent via our website or by making a statement in a format that can be reproduced in writing. There is no retroactive effect on the application or on the withdrawal of consent.

Modification of collected personal data

Personal data collected to identify and contact the Client can be seen, modified and supplemented on our website in the “My Info” area.

If the e-mail (username of vinoDeli OÜ website) changes, please inform us as it is not possible for the client to change it.

Protection of personal data

VinoDeli OÜ takes all precautionary measures (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorised persons shall have access to modify and process the data.

If you suspect that your personal data has been handled contrary to what is described in this Privacy Policy, or if there is a risk that your data has been leaked to unfamilied persons, please let us know immediately. Only in this way can we keep the potential damage as small as possible.

Security

All personal data of the customer that has become known during the visit to vinoDeli OÜ e-shop and making purchases are treated as confidential information. An encrypted data communication channel with banks ensures the security of the personal data and bank details of the person making the purchase.

Terms and changes to the Privacy Policy

By starting to use our website or filling in a loyalty application, you have read and agreed to these principles and terms and conditions. We reserve the right to amend the general terms and conditions of this Privacy Policy, if necessary, by notifying all loyal customers thereof, but we will do our best to keep our Privacy Policy up to date and available to you on our website.